Returns & Exchanges
At Nayajaisa, we strive to ensure your electronic gadgets meet the highest standards of quality and performance. If you are not completely satisfied with your purchase, our 7-day hassle-free return policy ensures a smooth resolution for defective or incorrect items.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request within 7 days of delivery.
Quality Assessment
Our technical team will review your request and may ask for photos or videos of the device to verify the reported issue or condition of the product.
Secure Packaging
Once approved, pack the electronic device in its original box with all included accessories, manuals, and warranty cards to ensure it is protected during transit.
Pickup and Refund
We will arrange a free doorstep pickup; once the item passes our warehouse inspection, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing